S - Greets and seats guests as needed and ensure total guest satisfaction. Oversees employees and operation ensuring organization, cleanliness, proper maintenance and supplies. Provides floor coverage as needed. Coordinates with various hotel departments heads, maintaining adequate floor coverage within the outlet and delegating administrative responsibilities when necessary. Organizes department through the creation of checklists, seating charts, pars and centralizing information and supplies. Staffs outlets for staff and management based on the information and needs as presented and defined by the Executive Management. Plans 30/60/90 day forecast, yearly budget, and employee needs. Promotes within and outside of the hotel to generate sales. Controls product quality, service quality, general maintenance, discrepant deposits and checks, payroll, and costs towards higher profit, increased customer satisfaction and uniform standards of operation. Evaluates the various reports supplied by supervisors and submits written observations on forms provided as required. Directs staff towards the goals of the Loews Corporation as defined by management. Ensures proper handling of guest checks and payment transactions. Intercedes and/or fills in for employees should need occur. Trains or supervises the training of all department employees. Notifies immediate supervisor promptly and fully of all problems or unusual matters of significance. Is polite, friendly, and helpful to the guests, management and fellow employees. Attends all appropriate hotel meetings and training sessions. Maintains cleanliness and excellent condition of equipment and work area. Executes emergency procedures in accordance with hotel standards. Complies with safety regulations and procedures. Complies with hotel policies and rules. Recycles whenever possible. Remains current with hotel information and changes. Complies with hotel uniform and grooming standards. Other duties as assigned. Salary range for this position, based on experience, is $70,304.00 to $76,300.00.