As our Medical Office Professional, you will be the welcoming front-line ambassador and crucial administrative hub, ensuring exceptional customer service and seamless clinic operations. This position is represented by the SEIU-UHW. Every day, you will serve as the primary customer service contact, managing communications and distributing calls/messages for all stakeholders. You'll update patient demographics, verify insurance, take accurate messages, and schedule appointments via our electronic system. You'll also perform clerical duties supporting clinic goals and responsibly handle sensitive information. To be successful in this role, you will possess exceptional interpersonal and communication skills, meticulous attention to detail, strong organization, and proficiency with electronic systems. Your proactive problem-solving and dedication to customer satisfaction will be paramount. Consistently demonstrates customer service expectations as outlined in the Dignity Health Medical Foundation audit tools. Verifies and updates, patient demographics and insurance information. Keeps work spaces and all patient areas clean and clutter free. Documents insurance cards, referrals, auths and other billing data. Job Requirements. Required. Six (6) month's experience in an outpatient setting as a Medical Office Receptionist preferred; or an equivalent amount of experience in a high-volume customer service role in another industry/environment; or six (6) months experience as a Phone Receptionist or Health Information Associate within Dignity Health Medical Foundation. High School diploma or equivalent. Excellent interpersonal, organizational, and customer service skills are essential. Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Preferred. Familiarity with an electronic practice management system is preferred. Experience with multi-line phones/ ACD phones preferred. Medical terminology preferred. Where You'll Work. Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. Our 130 clinics across the state of California deliver high-quality, patient-centric care with an emphasis on humankindness. Through affiliations with Dignity Health hospitals, along with our joint ventures and partnerships, we offer a robust, state-of-the-art health care delivery system in the communities we serve . We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and serviceOne Community. One Mission. One California Total Rewards Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards. Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.