Clerk III - Catering Coordinator

Ames

Thursday, 18 June 2026

Help create memorable events while delivering exceptional customer service! This role serves as a key point of contact for catering clients, coordinating event details from initial inquiry through execution. Responsibilities include preparing sales proposals, managing contracts in catering software, generating production requests, and ensuring accurate billing and customer satisfaction through timely communication and follow-up. The position works closely with customers, student organizations, and campus partners to support successful catering events and daily operations. Additional duties include training and supervising student office staff, coordinating departmental needs, maintaining office supplies, assisting with event setup and teardown, and providing support for food service operations and cashiering as needed. The ideal candidate is organized, customer-focused, and skilled at managing multiple priorities in a fast-paced environment. Schedule: Mon-Friday 8:00 AM – 4:30 PM - Preferred Qualifications: - Experience coordinating catering, hospitality, event planning, or food service operations. - Experience preparing contracts, proposals, or invoices. - Experience using catering management, event management, point-of-sale, or customer relationship management software. - Experience training, leading, or supervising student employees, temporary staff, or team members. - Experience working in a higher education, conference center, hospitality, or large-scale event environment.?What You Can Expect. Insurance benefits (medical, dental, and vision) starting on your first day. Retirement plans with generous university contributions. A free meal with every shift. Paid time off, sick leave, and holiday pay — enjoy holidays off. The opportunity to influence how food is prepared and served across campus. About ISU Dining. ISU Dining is a nationally recognized campus dining program committed to culinary innovation and excellent service. From residential dining centers and cafés to catering and retail outlets, we serve thousands daily, offering variety, consistency, and quality. This position plays a key role behind the scenes, ensuring every meal starts with a strong foundation. As a member of the dining team, you’ll be part of a fast-paced, high-volume kitchen unlike anything most have experienced. Every day is different as you help manage large-scale meal prep, fine-tune recipes, and keep things running smoothly. If you enjoy leading a team, learning on the job, and working with talented students and full-time workers, this role could be a perfect fit! For more information about the department, visit the ISU Catering website Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

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