Carroll Hospital is seeking a dedicated Medical Office Representative to join our team at the Kahlert Cancer Center. This full-time role supports the daily operations of a dynamic cancer care environment by delivering exceptional administrative and front-desk support to patients, providers, and staff. If you're passionate about helping others and thrive in a fast-paced medical setting, we’d love to hear from you. Responsibilities: Answer and direct incoming calls, take messages, and provide assistance as needed Serve as the super user for all desk phones and manage a 6-line phone system Use the EMR communication tool to relay accurate and detailed patient messages to clinicians Greet and check in patients; queue arrivals in the EMR promptly and accurately Maintain and order office and dietary supplies; manage copy machine and printer upkeep Perform clerical duties including scanning, faxing, mailing, and photocopying documents Process inpatient fee tickets and manage department mail and communications Coordinate pre-authorizations, including communication with radiology, providers, patients, and insurers Prepare accurate specialty referrals and ensure all necessary documentation is obtained Collaborate closely with the scheduling team and providers to support patient care Prepare documents for scanning and maintain integrity and accuracy in EMR indexing Participate in quality improvement initiatives and seek clarity on new assignments Qualifications: Experience: 1–3 years in a medical office or healthcare environment required Skills: Strong communication and interpersonal abilities Proficient in using multi-line phone systems and EMR platforms Attention to detail and organizational skills Ability to work in a fast-paced, patient-centered environment Why Join Us? Comprehensive health and retirement benefits Paid Time Off (PTO) and holiday schedule Supportive and compassionate team environment Opportunity to make a difference in your local community through high-quality cancer care