Maintains guest services in accordance with company standards. Expedites guest transactions and ensures guest satisfaction at the service desk. Controls all cash and media materials. Essential Duties and Responsibilities: Greets and acknowledges every guest; maintains solid product knowledge; and provides outstanding guest service. Oversees and authorizes guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks and discretion discounts (i.e. competitive, employee sales, etc.); assures the completion of all Po. S transactions and the proper control of cash and media at Po. S registers. Helps train cashiers and crosstrains other associates. Helps prepare daily deposits, change and media; some locations have access to safe combinations and keys. Ensures compliance of company policies, procedures and practices; supports loss-prevention efforts. Oversees the productivity, breaks and daily scheduling of cashiers; communicates performance issues to management. Maintains front-end supplies. Helps provide guest service, floor moves, housekeeping, display maintenance and merchandise replenishment as needed. Covers cashier shifts when call-offs occur. Performs other duties as assigned. Associates at FISD are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/ AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. Wage. Transparency. FISD.pdf