Under minimal supervision, performs a variety of work activities while providing customer service in the operation of a recreational, historic or natural resource park; interprets natural features of the area, or historic objects/artifacts for visitors; and ensures public safety by enforcing Park rules and regulations. Grounds­keeping activities. Please note: Interviews will be conducted for Lake Havasu and Buckskin Mountain at the same time. If chosen, candidates may be offered a position at either park or / and depending on preference. Job Duties: Volunteer Coordination:­- Will serve as the Volunteer Coordinator for the park under the direction of the Park Manager and the ASPT Volunteer Manager. Duties include the recruitment, on­boarding, scheduling and supervision of camp host and local volunteers. Ensure that the program adheres to the requirements and protocols of ASPT. Coordinate human resources and recognition aspects for all volunteers. Customer Service:- Provides customer service by phone and in­person and respond to publics inquires about park hours, accommodations, reservations. Responsible for park representation and decision making in absence of Park Assistant Manager. Provide supervision and training to Park Rangers and volunteers in customer service functions in a mannerupholding ASPT policies. Cash Handling:- Perform cashier duties at Contact Station/ Gift Shop; collect and account for fees for park admission and store purchases. Serve as a SME for the ASPT POS and reservation systems, supervising and training Park Rangers and volunteers. Public & Staff Safety: - Promote the safety of park visitors and enforces Park rules and protect Park resources; Utilizes two-way radio communications system; Confers with local officials and law enforcement officers. Completes all necessary reports concerning incidents. - Lead and assist in training subordinate staff. - Other Duties as assigned as related to the position. Knowledge, Skills & Abilities (KSAs): Knowledge of:Principles and processes for providing customer and personal services. Park rules, fees and revenue functions; techniques for display and interpretation of objects/ artifacts and general resources to visitors; general office procedures. Skill in:Public relations and information dissemination; active listening; service orientation; critical thinking: driving and operating automotive equipment; basic curatorial techniques. Ability to:Research of natural or historical information; performing math calculations; first aid techniques; oral and written communications; interpersonal relationships; deescalate upset or non-compliant visitors. Selective Preference(s): Two years experience equivalent to a Park Ranger, OR three years of work experience in customer service and maintenance in park related setting; OR a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a closely related field. Any combination of training and experience that meet knowledge, skills, abilities may be substituted. No less than two years cash handling and POS experience.