Assists the Fast & Fresh Manager in setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Presents the best quality product at a competitive retail price to the customers. Core Competencies. Partnerships. Growth mindset. Results oriented. Customer focused. Professionalism. Reporting Relations. Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager. Positions that Report to you: Fast and Fresh Employees. Primary Duties and Responsibilities. Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Assists customer by: (examples include)Escorting them to the products they’re looking for. Securing products that are out of reach. Loading or unloading heavy items. Making note of and passing along customer suggestions or requests. Performing other tasks in every way possible to enhance the shopping experience. Answers the telephone promptly and provides friendly, helpful service to customers who call. Acts on issues when the C-Store Manager is absent. Fills displays and works in the sales area. Performs departmental duties as needed. Counts the cash drawers and maintains cash accountability records. Performs other job related duties and special projects as required. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities. Assists the Fast & Fresh Department Manager with additional work as needed. Assists with the monthly inventory process. Attends meetings as required. Performs other job related duties and special projects as required. Supervisory Responsibilities. Instructs, assigns, reviews, and plans the work of others. Maintains standards, coordinates activities.