CLASS SUMMARY Responds to complaints of alleged violations of Spokane Municipal Code, performs on-site inspections of the exterior conditions of properties or rights of way, and communicates with responsible parties to achieve compliance. EXAMPLES OF JOB FUNCTIONS Performs on-site inspections of the exterior conditions of properties or the public right-of-way to determine whether a violation of Spokane Municipal Code is occurring. Operates an automobile to travel to and from inspection locations. Advises property owners or occupants of observed violations and corrective actions required. Researches information such as legal owners of property, property and right-of-way boundaries, and zoning designations or variances. Performs follow-up inspections to verify that violations have been corrected, issuing further notices or civil infractions to bring violations into compliance. Pursues civil remedies as required by the nature of the violation. Refers cases to other departments or organizations through verbal or written communications. Maintains records of inspections, affidavits, and compliances for complaints or inquiries received. Gives depositions to attorneys and testifies in administrative hearings and in court. Receives complaints and inquiries by telephone, mail, digital correspondence, service request management software, or by personal contact. Operates standard office equipment, personal computer or mobile device, and standard or specialized software applications. Performs related work as required. MINIMUM QUALIFICATIONS Open Entry Requirements: Experience: Two years of work experience with primary duties dealing directly with the public. Substitution: Completion of two years of college (90 quarter credit hours or 60 semester credit hours) in a field related to planning, engineering, architecture, public relations, or law enforcement may substitute for the experience requirement. Licenses: Applicants must possess a valid driver's license, to be maintained throughout employment.