Penn Engineering Online is seeking to add a temporary Instructional Technologist to its team. In addition to providing troubleshooting support, technology consultations, and trainings for all program stakeholders, this position will also be directly responsible for a portfolio of approximately 4 courses. This position will be joining a fast-paced, agile team in a growing and dynamic program. Candidates must be willing and able to participate in the team's on-call evening and weekend support. Job Description. Provide technology and customer support for stakeholders across the program, including students, staff, faculty, and T - As. Serve as the primary point of contact for a portfolio of approximately 5-6 courses, and assist in supporting technology and logistical requests. Develop training materials and documentation, perform testing, develop workarounds, and support vendor relationships. Lead or contribute to projects for improving teaching technology and service delivery such as technology pilots, data analysis, and product reviews. Support the hiring, onboarding, and supervision of large teams of T - As. Candidates must be willing and able to participate in the team's on-call evening and weekend support. Other duties as assigned. Qualifications: Bachelor’s degree required, Master’s in a related field preferred. Minimum of 1-2 years of experience, preferably in higher education. Demonstrated experience managing or facilitating large online courses or working on or with teaching teams. Some programming experience in Python and/or Java (preferred)Expertise with administrating LM - Ss (Canvas, Coursera, Ed. X), LTI integrations, and associated instructional technologies. Strong customer service skills, positive attitude, and attention-to-detail. Excellent written and verbal communication skills. Experience working in a highly collaborative team environment Intermediate Excel skills. Job Location - City, State. Philadelphia, Pennsylvania. Department / School. School of Engineering and Applied Science. Pay Range$7.25 - $35.00 Hourly Rate. Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job’s level. Internal organization and peer data at Penn are also considered. Equal Opportunity Statement. The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law. Special Requirements A background check may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits. Health and Life: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family’s health and welfare. Retirement: Penn offers generous retirement plans to help you save for your future. Penn’s Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Please note that benefit eligibility is determined/based on ACA guidelines.